Are you in the pit of despair and can’t find a healthy outcome? Are you dissatisfied with your current heath care situation? Do you want easy access to a concerned holistic practitioner that truly listens to your concerns? (3)
Do you feel like you’re stuck in the mud when it comes to your health and well-being? Do you feel like you are in a quagmire of symptoms and there seems to be no easy way out? (1)
The Australian Commission on Safety and Quality in Health Care (2) advocates that Australian medical consumers should be:
- Supported to understand and exercise their healthcare rights (2)
- Provided with evidence-based information about treatment options for their medical conditions (2)
- Encouraged to share decision making about their health care to the extent that they choose (2)
- Involved in making decisions about how health services are designed and operate, how care is delivered, and in measuring and evaluating care and services. (2)
Health care can be improved when consumers share – with their healthcare providers – what is important to them and any issues that may impact on their care and treatment plans. (2)
It turns out that many Australians are not happy with the management and direction of their present health journey.
What can lead to patient dissatisfaction? (3)
“Patient dissatisfaction can stem from various factors, including long wait times, lack of clear doctor-patient communication, inadequate access to healthcare information, perceived indifference from healthcare providers, and unexpected costs or billing issues. Addressing these areas is crucial for improving the patient experience.
What are the top three sources of patient dissatisfaction? (3)
The top three sources often include long waiting times (both in the waiting room and for appointments), poor communication or lack of empathy from healthcare providers, and difficulties in scheduling appointments or accessing care.
What are the three biggest issues in healthcare today? (3)
The three significant issues in healthcare today are the rising cost of care, ensuring access to care for all population segments, and improving healthcare service quality and patient satisfaction amidst increasing patient loads and administrative demands.
What are the four factors that influence patient satisfaction? (3)
The four key factors influencing patient satisfaction include the quality of care and clinical outcomes, the patient-provider relationship and communication, the efficiency and convenience of healthcare services, and the transparency and clarity of healthcare costs and billing.”
I aim to get my patients as well as possible, as quickly as possible and then keep them that way!
At ANTRAC Acupuncture Clinic, optimal health, vitality, and well-being are achieved through expert holistic care by a practitioner with over 40 years of experience in the health sector. Guided by a truly compassionate practitioner, acupuncture is used to restore balance, enhance energy flow, and support the body’s natural healing processes. Each treatment is tailored to individual needs, addressing physical, emotional, and energetic imbalances with precision. With a deep understanding of traditional and evidence-based acupuncture principles, Dr Louis Gordon (Chinese Medicine) from ANTRAC Acupuncture Clinic fosters lasting wellness, helping patients experience renewed vitality. Whether seeking relief from pain, stress reduction, or overall rejuvenation, ANTRAC Acupuncture Clinic provides a nurturing space where genuine care meets the transformative power of acupuncture.
References
- “How to Create 3D AI Art Drop Illusions That Trick the Eye.” Image created by Michael Hadwen. Member-only story in Medium published May 21, 2025. How to Create 3D AI Art Drop Illusions That Trick the Eye | by Michael Hadwen | AI Art Experiments: Real Depth and Optical Illusions | May, 2025 | Medium
- Australian Commission on Safety and Quality in Health Care. “For consumers.” 2025. https://www.safetyandquality.gov.au/consumers
- “9 Culprits That Lead to Patient Dissatisfaction in Healthcare & How to Fix Them.” Dr. Tarek Fahl. https://docresponse.com/blog/patient-dissatisfaction-in-healthcare/
Please call Dr Louis Gordon (Chinese Medicine) for more information on (07) 4636 6100.
MISSION STATEMENT
“I aim to get my patients as WELL as possible, as QUICKLY as possible, and then to KEEP them WELL”.
